My user profile has dissapeared. What has happened?
Bob Hills
Bob Hills
User Support Forum · 2 of 2 known posts recovered
Bob Hills
Bob Hills
I don't know, Bob. We had a couple of them do that. I tried to reset the account and got the e-mail back, but not the profile. It shows in the information, but not in the profiles themselves.
Where this happened in the past with a couple of others, I deleted the account and then recreated it and all was well again. It was probably a glitch that happened in a previous crash when something got over written.
Send me an e-mail with your password and I will delete and recreate the account for you. That should fix it up.
If anyone else has the same problem, let me know and I will recreate that one, too.
Leonard Neumann